Returns & Exchanges
Return Policy
At The Camp Spot, we want you to be happy with your purchase. We gladly accept returns of eligible merchandise within 30 days of delivery for a refund, store credit, or exchange.
To start a return: Complete our Return & Exchange Form using your itemized receipt, and include it in your return package.
Fit Kits: Fit Kits are returned for STORE CREDIT only and must be returned within 14 days of delivery. Fit Kits received after 14 days may be subject to a restocking fee. You do NOT need to fill out a Return & Exchange Form when sending back your Fit Kit.
What Items Can Be Returned or Exchanged?
Merchandise may be returned or exchanged within 30 days of delivery if it is new, unworn, unwashed, and in resalable condition. Items name taped by The Camp Spot are not considered personalized and can still be returned or exchanged if they meet these requirements.
The following items are NOT eligible for return or exchange:
- Washed or worn merchandise
- Personalized or customized items (anything with a name or number)
- Merchandise marked "Final Sale"
- Alumni, Staff, or Custom merchandise
- Holiday Sale merchandise (all made-to-order)
- School spiritwear
How Do I Exchange an Item?
1.) Fill out the form. Complete our Return & Exchange Form.
2.) Pack it up. Include the form with your items.
3.) Ship it back. Send to The Camp Spot, Attn: Returns Department, 4 Vreeland Road, Suite 3, Florham Park, NJ 07932.
Want name tapes sewn on replacements? Include extra tapes, as we can't reuse tapes from returned items.
We'll send your replacement items as quickly as possible once your return is processed.
Who Pays for Return Shipping?
Returns: Customers are responsible for the cost of shipping returned merchandise to The Camp Spot.
Exchanges: If you're exchanging an item for the same or a similar product, we'll cover the cost of shipping your replacement back to you. If your exchange is significantly larger than the items returned, a shipping charge will apply to the new items.
Non-returnable items: If non-returnable merchandise is sent to us, you'll be responsible for the shipping cost to have it sent back to you.
How Long Does It Take?
Most exchanges are processed within 7–10 business days after we receive your return, plus shipping time. Exchanges are handled in the order they arrive and may take longer depending on the size of the exchange or item availability.
Need your replacement quickly? Send your exchange back as soon as possible. If camp is just a few weeks away, give us a call and we'll help you find the best option. In most cases, an exchange is faster than placing a new order and returning the original items.
